Contact Us

ViSalus Sciences Independent Promoter ID774992
The Vitality Company™ is an Approved Independent Promoter of ViSalus products and the Body by Vi 90-Day Challenge, operated by ID774992.  We are NOT ViSalus.

Please note:
If you are currently a Customer, Promoter or Distributor with ViSalus, or if you have an ID number, you will need to contact ViSalus directly @ 1-877-847-2587 (Toll Free) or via email:  ViSalus is currently experiencing unusually long hold times due to increased demand.  Please be patient, or contact them via email.  Email response time from ViSalus is currently 24-72 hours.If you know your customer ID# or have a referring Promoter/Distributor ID#, you may also visit: to modify your Autoship, pending orders or account information.

For all other inquiries, or if you are a Vitality Company Customer or Promoter please contact us at the following:

North American Headquarters
(US and Canada)
2725 SW 91st Street
Suite #110-20
Gainesville, FL 32608 USA
800-915-7709 (Toll Free)
323-775-9188 (Local or International)
Email Us
Latin America Oficina
800-915-7709 ext. 5 (Llamada Gratis)
323-775-9188 ext. 5 (International)
  • 800-915-7709 (Toll Free) LIVE Product and Order Line 7 Days a week, 9AM to 8PM EST
  • 800-915-7709 ext. 5 (llamada Gratis) Sólo ESPAÑOL line, 7 Days a week, 9AM to 8PM EST.
  • 800-915-7709 ext. 8 - For questions about becoming a Promoter or Distributor, 7 Days a week, 9AM to 8PM EST.
  • 855-915-7709 FAX (Toll Free)
The Vitality Company™ has LIVE customer service representatives that are available for order assistance in the following languages:
English, Spanish, Portuguese, Bulgarian, and Russian.
We welcome any questions, suggestions, or problems you may have with our site or products.

Life - Health - Prosperity

The Vitality Company™ is an Independent Promoter of ViSalus Products ID#774992 All orders pay a flat rate per order shipping fee starting at $6.00 for ground shipping. Shipping rates based on order total, not weight within the United States its territories and Canada. All prices are in US Dollars. ViSalus products are certified fresh, direct from the manufacturer with a guaranteed minimum 1 year shelf-life from the date of manufacture. PLEASE NOTE: All ViSalus products on our site are sold at Retail Pricing. To purchase at Wholesale/Promoter Price, you must: Join The Body By VI Challenge as a Preferred Customer or Enroll online as a Promoter/Distributor for US$49. Please feel free to call, click or email if you have questions. Product Questions or Information Call 800-915-7709 (Toll Free) 9am-8pm, 7-Days a Week.