If you are currently a Customer, Promoter or Distributor with ViSalus, or if you have an ID number, you will need to contact ViSalus directly @ 1-877-847-2587 (Toll Free) or via email: firstname.lastname@example.org. ViSalus is currently experiencing unusually long hold times due to increased demand. Please be patient, or contact them via email. Email response time from ViSalus is currently 24-72 hours.If you know your customer ID# or have a referring Promoter/Distributor ID#, you may also visit: www.MyVi.net to modify your Autoship, pending orders or account information.
For all other inquiries, or if you are a Vitality Company Customer or Promoter please contact us at the following:
|North American Headquarters
(US and Canada)
2725 SW 91st Street
Gainesville, FL 32608 USA
800-915-7709 (Toll Free)
323-775-9188 (Local or International)
|Latin America Oficina
800-915-7709 ext. 5 (Llamada Gratis)
323-775-9188 ext. 5 (International)
English, Spanish, Portuguese, Bulgarian, and Russian.
We welcome any questions, suggestions, or problems you may have with our site or products.